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Clark, Ruth Colvin – Performance and Instruction, 1984
Summarizes limitations of current behavioral based employee management programs which rely heavily on reward and punishment techniques to maximize productivity; describes the new cognitive approaches which assume employees think about the meaning of rewards and punishments and act according to beliefs and expectations; and presents examples of…
Descriptors: Cognitive Style, Job Performance, Models, Motivation Techniques
Murphy, Sheila E. – Performance and Instruction, 1988
Discussion of effective performance supervision emphasizes measurability, communication, follow through, and revision, and provides a generic model applicable to a variety of supervisory settings. Highlights include observation and documentation of actual performance; communicating variance between performance standards and actual performance;…
Descriptors: Interpersonal Communication, Job Performance, Models, Personnel Evaluation
Tilaro, Angie; Rossett, Allison – Performance and Instruction, 1993
Explains how to create job aids that employees will be motivated to use, based on a review of pertinent literature and interviews with professionals. Topics addressed include linking motivation with job aids; Keller's ARCS (Attention, Relevance, Confidence, Satisfaction) model of motivation; and design strategies for job aids based on Keller's…
Descriptors: Check Lists, Design Requirements, Interviews, Job Performance
Repinski, Marilyn; Bartsch, Maryjo – Performance and Instruction, 1996
Describes a five-step approach to performance management which includes (1) redefining tasks; (2) identifying skills; (3) determining what development tools are necessary; (4) prioritizing skills development; and (5) developing an action plan. Presents a hiring model that includes job analysis, job description, selection, goal setting, evaluation,…
Descriptors: Evaluation Criteria, Job Analysis, Job Development, Job Performance