This first article in a three-part series on performance technology focuses on a model for performance analysis. Defining the need for a performance change so that it can be understood by management and the target population is discussed; definition levels are explained, including measurements and objectives; windows of analysis are described; and…

Describes how performance technology can be applied to the area of strategic market planning. Strategic planning is defined; the reactive and proactive modes of mega-level planning are explained; implications for strategic market planning are suggested; and a new model for applying strategic planning to marketing is presented. (13 references) (LRW)

Discusses instructional strategies that can be used in any skill domain and uses Gagne's conditions of learning as a model to suggest internal and external conditions of expertise. Differences between experts and novices are examined, including the amount of information they can bring to a new situation, the organization of that information, and…

Describes basic concepts in the field of general systems theory (GST) and identifies commonalities that exist between GST and instructional systems design (ISD). Models and diagrams that depict system elements in ISD are presented, and two matrices that show how GST has been used in ISD literature are included. (11 references) (LRW)

Discusses the instructional systems development (ISD) model which consists of analysis, design, development, implementation, and evaluation; and concludes that a precontract phase should be included where standards can be specified. The need for this initial phase is considered in light of commercial vendors and the need to bid competitively. (LRW)

Discussion of the roles of the instructional design specialist (IDS) and the subject matter expert (SME) in designing effective instruction for a training program focuses on the role of the SME. Characteristics of four consulting models are described, and stages of the SME/IDS relationship are summarized. (LRW)

Summarizes limitations of current behavioral based employee management programs which rely heavily on reward and punishment techniques to maximize productivity; describes the new cognitive approaches which assume employees think about the meaning of rewards and punishments and act according to beliefs and expectations; and presents examples of…

Provides a framework for examining problems where the solution involves changing human behavior. Topics addressed include the perspective of content versus the perspective of process; force field analysis; problems of omission and commission; and determinants of behavior, i.e., perceived effects and consequences. (LRW)

Reviews the traditional formative evaluation model used by instructional designers; summarizes Kirkpatrick's model of evaluation; proposes the integration of part of Kirkpatrick's model with traditional formative evaluation; and discusses performance-context formative evaluation. (three references) (LRW)

Describes a submethodology for using information from the analysis phase during the design phase when developing technical training. The development of instructional materials is discussed; Keller's ARCS (Attention, Relevance, Confidence, and Satisfaction) motivation model and Gagne's events of instruction are compared; and the development and use…

A brief overview of research into learning and instruction is followed by a list of nine principles of learning and their implications for instruction. Four divergent examples of "reconceptualized content" are then presented as models to illustrate how individual content elements of instruction belong in a whole system. (EAO)

Presents a filing system for paper-based tools and resources for performance technologists. Ways to organize are described, and a performance technology model is presented that can be used as a basis for a filing system that includes needs analysis, training and nontraining interventions, and evaluation. (LRW)

Identifies human performance (HP) models of five prominent human performance technology authors; contrasts the models with each other; combines elements into a new model; and discusses how the model can be used to help assess performance problems and explain HP to clients at three different levels. (LRW)

Presents a model for instructional design that highlights formative evaluation as the central process. Other models of instructional design are discussed; data collection methods are examined; the evaluator's role is considered; and the recursive nature of the design process is emphasized. (seven references) (LRW)

Discusses the working relationship between an instructional technologist and a subject matter expert (SME). Highlights include characteristics of a good relationship; the context for working with a SME; and a model for SME interactions, including checklists for various phases. (five references) (LRW)