Discusses the importance of client styles, consulting modes, and development of relationships in the management of a process designed to provide better instructional alternatives. A summary of factors contributing to effective relationships is included. (CHC)

Presents and develops a general model of the nature of a learning system and a classification for learning systems. Highlights include the relationship between artificial intelligence and cognitive psychology; computer-based instructional systems; intelligent instructional systems; and the role of the learner's knowledge base in an intelligent…

Provides a summary of a series of research and development projects which investigated the reasons for failure in educational technology-based systems of instruction. Develops a new approach to the design of such systems and their subsequent implementation and control. A 17-item bibliography is included. (Author/CHC)

An examination of the origin and content of general systems theory is followed by identification of the major characteristics of systems and brief discussion of use of models. Two ways of applying a systems model are identified and their appropriateness is assessed in relation to particular training circumstances. (55 references). (Author/MBR)