Empathy is vital in all the helping professions, as theory, practice, and research indicate. But can it be taught? Can it be learned? What exactly does one do to empathize? This article presents a usable model of empathic behavior--as well as imaginative means of enhancing the capacity to empathize. (Author)

The authors describe and illustrate a procedure through which the effectiveness and efficiency of intervention can be measured objectively by the practitioner. (Author)

Because feelings workers experience as part of counter-transference may affect attitudes toward clients and their performance of casework, such feelings are the concern of supervisors and workers. An exercise which has been used successfully in the exploration by worker and supervisor of feelings that are nontherapeutic is presented. (Author)

The dual concepts of resources and interaction with the social environment are used to explicate objectives of social work and activities of practitioners. Social work can be viewed as a generalist profession, but the terms "generalist" and "specialist" should not be equated with beginning and advanced practice. (Author)