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Direct linkGibbs, Paul; Murphy, Patrick – Tertiary Education and Management, 2009
With consumerism changing students to customers and teachers to service providers, ever more vulnerable and naive students enroll and, instead of collaboration between institutions, there is competition. There has been a call in the literature to face these challenges through ethical leadership in universities. Specifically, concern has been…
Descriptors: Higher Education, Integrity, Ethics, Empathy
