Examines problem areas of training needs analysis (TNA), first by presenting a model of the TNA process, then by listing sources of data available for TNA (based on an analysis of the literature), and finally by proposing a method of choosing appropriate data-gathering techniques for TNA. (CT)

Discusses the appraisal interview as a technique for assessing employee performance. It first covers the organizational benefits of appraising employee job performance; then, using an appraisal behavior model as the basis, describes four ways to conduct an appraisal interview, with emphasis on the most effective. (EM)

Whenever there is a data gathering need and a group of people have input, the group interview may be a viable approach. The authors offer a step-by-step model for conducting group interviews. (JOW)

A rationale is suggested for designing and developing education and training programs in labor relations for hospital managements. Also, federal work stoppage data are identified as they relate to medical and other health services. (AG)

An accurate needs assessment process is essential in designing effective career development systems. This model helps to guarantee a high-quality needs assessment. It provides a basis for conceptualizing an ideal system for a particular organization, for describing what currently exists, and for identifying gaps between the real and the ideal. (CT)