Sales training programs require continual evaluation. The authors present a conceptual model of the interrelationships of planning, training, evaluation, and modification (IPTEM) in corporate sales training programs. (CT)

Presents a research-based model for human resource development effectiveness. Model standards specify that the HRD function has (1) the ability to diagnose problems, (2) the support of the corporate mission and culture, (3) a commitment to strategic planning and support for organizational change, (4) clearly defined staff roles and…

An industrial training cost-effectiveness model developed at Bowling Green State University and used in several practical situations is evaluated with definitions of terms, structured training program costs, training returns, and data collection and analysis procedures. The authors emphasize that money spent for structured training is an…