Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

Communities in California and around the country are implementing learning hubs to provide in-person education supports to students who are distance learning. In this brief, we explore a prevalent learning hub model and raise considerations for local policymakers, schools, and expanded learning partners. We include guidance for the design and…

Academic advising is a High-Impact Practice that supports better outcomes for all students, particularly those encountering structural barriers to success. This paper presents a case study of processes followed in a three-year project (2018-20) at the University of Cape Town (UCT) to conceptualise, design, and start implementing an academic…

With research indicating that upwards of 50 percent of all new entering postsecondary education students are placed into remedial education and that students placed into remedial education are less likely to earn a postsecondary credential, policymakers and postsecondary leaders alike have committed themselves to transforming remedial education in…

This document describes the mentoring relationship from the perspectives of several virtual schools that have built mentoring programs to assist their new teachers. Each school's mentoring program is unique and has been designed specifically for the school's staff, size, and instructional approach. These schools have learned that a successful…