The author considers the application of transactional analysis (TA) in the field of education. Initially, the focus is on the use of TA in reducing conflict in the classroom and staffroom before offering observations about its broader relevance to contemporary UK schooling. Concepts covered include the egostate model of personality, functional…

Outlines a behavioral approach to information retrieval system design based on the derivation of a behavioral model of the information-seeking patterns of academic social scientists. The extent to which identified information-seeking characteristics are supported by existing systems is considered, and requirements for implementing these features…