Presents a model of social confrontation (communication episodes initiated when one participant signals that the other's behavior violates a rule or expectation for appropriate conduct). Describes issues arising during social confrontation. Concludes that negotiating expectations or relational rules within a problematic situation is the crux of…

Hoping to clarify partially some of the questions relating to talent development, occupational allocation, adaptability of workers, training of workers, worker satisfactions and performance, a search of related literature was conducted by dividing the material into five major categories: (1) technology, (2) organizational structure, (3)…

The Experimental Projects Branch of the Department of Manpower and Immigration contracted with the McGill University Industrial Relations Center to assess the bearing of the social science literature upon work and educational organizations and, in particular, their relevance to the construction of training programs. This paper presents a summary…

Presents the behavioral diversity "win-win" model that teaches individuals to discover powerful insights about themselves and others. Providing a clearer understanding of the unique characteristics of individuals, the model also provides a basis for comprehending the behavior of others, enabling people to achieve positive outcomes from…