The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the…

One of the core strategies to transform the United States national healthcare system is the implementation of key technologies such as the electronic patient medical record. Such key technologies improve patient care and help the organization gain competitive advantage. With a high demand for strategic and operational change, healthcare providers…

We know little about how internationalisation processes are understood, rationalised and prioritised in different parts of the world. A global survey of internationalisation in universities was undertaken at the University of Southampton to fill this gap. Its purpose was to discover how strategic leaders in universities in different parts of the…

Community colleges provide a wide range of educational services to very diverse groups of students. For that reason, the variety and flexibility of services provided can be critical. In addition, quickly changing needs result in quickly changing system requirements. In this chapter, community college CIOs speak to their roles, focusing on the…

This experience report details the use of debates in a course on Information Ethics. Formal debates have been used in academia for centuries and create an environment in which students must think critically, communicate well and, above all, synthesize and evaluate the relevant classroom material. They also provide a break from the standard…

Eighteen scholarly papers and twelve abstracts comprise the content of the fourteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship.…

Thai school age students as young as eight years old are increasingly being immersed in the Internet world, and as a result, they are accelerating their learning and communication skills in English even without noticing. For educators, the ICT (information communication technology) revolution that has occurred in the last few decades needs to be…

Rapidly developing online information technologies provide dramatically new capabilities and opportunities, and place new responsibilities on all involved to recreate networks for scholarly communication. Collaborations between all segments of the information network are made possible and necessary as we attempt to find a balanced and mutually…

Describes the goals and framework of California State University's Project DELTA (Direct Electronic Learning Teaching Alternative), an approach to making information technology and distance learning integral parts of the instructional program. The context of the project, project planning steps, and lessons learned during the planning process are…

This paper describes the most recent phase in a mature e-learning project, in the area of reusable learning objects, that has attempted to bring about technological and cultural change. Following an overview of the project and organisational context, an institutional change model is described that helps managers and stakeholders to identify…

A framework for assessing the implementation and impact of office automation (OA) technology within shore-based facilities of the U.S. Navy is provided. Following a list of the assumptions guiding the evaluation plan, a model for data collection is presented which is based on the perspective of a work group, i.e., a small number of individuals who…

The concept of reengineering is examined as it applies to colleges and universities, with emphasis upon information technology units. Covered are the purposes, principles, and process of reengineering; organizational change; leadership; reengineering the information technology unit; and critical success factors for reengineering higher education.…

Proposes a new transitional budget model to help make libraries adept at and comfortable with change during the transition to an increasingly electronic knowledge environment, emphasizing staff education and training, new service opportunities, user responsiveness, teamwork, fiscal empowerment, and more effective management systems. (Contains nine…

Recently the University of Wisconsin-Madison merged three existing but disparate technology-related units into a single division reporting to a chief information officer. The new division faced many challenges, beginning with the need to restructure the old units into a cohesive new organization. The restructuring process, based on structural…

Discusses the need to change reference service in academic libraries to meet changes in user needs and customer service technologies. Topics include convergence of information services and technologies; portable computing; new values; new service models; on-site integrated services; and remote integrated services. (Contains 27 references.) (LRW)