A study was made of 200 Cooperative Extension Service workers in New York State to identify appropriate curriculum content for training professional leaders in extension education. The critical incident method was used to discover behavior patterns characteristic of professional extension agents and of key importance in their work. Respondents…

In order to validate the methodology used in the study by Jose-Marie Griffith and Donald W. King that is reported in "New Directions in Library and Information Science Education," this study examined the management competencies of middle managers in 11 large academic research libraries in the Midwest. The goals of the project were to provide a…

The longrange goal of the Instructional Tasks Project is to determine the requirements for an effective community-school communication model and its implementation. In the project's first year, the critical incident technique was used to identify the specific behavioral concerns of the community served by the Newport-Mesa Unified School District,…