Three experiments examined how bottom-up and top-down processes interact when people view and make inferences from complex visual displays (weather maps). Bottom-up effects of display design were investigated by manipulating the relative visual salience of task-relevant and task-irrelevant information across different maps. Top-down effects of…

Research on cognitive modeling of information search and Web navigation emphasizes the importance of "information scent" (the relevance of semantic cues such as link labels and headings to a reader's goal; Pirolli & Card, 1999). This article shows that not only semantic but also structural knowledge is involved in navigating the Web…

Intelligent Tutoring Systems (ITSs) that employ a model-tracing methodology have consistently shown their effectiveness. However, what evidently makes these tutors effective, the cognitive model embedded within them, has traditionally been difficult to create, requiring great expertise and time, both of which come at a cost. Furthermore, an…

Describes performer-centric interface design and explains a model-based approach for conducting performer-centric analysis and design. Highlights include design methodology, including cognitive task analysis; creating task scenarios; creating the presentation model; creating storyboards; proof of concept screens; object models and icons;…

Discusses how to increase user satisfaction by designing information retrieval systems that inform the user while the user is interacting online. Models the information processing operations of a user who has received an information message from the system and is stimulated into grasping at a higher understanding of the information need. (Contains…

Contains an excerpt from the author's landmark work about the way lay people think about technology and the language they use to express their thoughts. Discusses some of the fundamental differences between common conceptualizations of the way computers work and the way other machines and mechanisms work. (TB)

This article compares cognitive processing between natural and artificial language (AL) use and utilizes psycholinguistics for building a cognitive model of the AL user. Discussion covers observations concerning common ground, optimal design, collaborative processes, generalization, and incremental parallel production. Inquiries like this may lead…

Presents evidence to show that the body plays a continuing and fundamental part in the process of thinking and the development of the knowledge used to think. Topics discussed include knowledge structures and representations; artificial intelligence; feeling; learning processes; models of knowledge; information retrieval; and implications for…

This report incorporates a literature review, a workshop paper, and discussion by workshop participants on the current status of research on what the users of computer systems know, and how these different forms of knowledge fit together in learning and performance. It is noted that such research is important to the problem of designing systems…

Examines ways in which intelligent tutoring systems can be used to develop models of a student's domain knowledge, problem solving abilities, and learning strategies. Cognitive skills assessment is discussed, and an example of a problem based tutoring system, Qualitative Understanding of Electrical System Troubleshooting (QUEST), is explained. (25…

Reviews cognitive research and the design of information systems based on cognitive research that has appeared in the information science literature since 1985 and that is primarily user oriented. Topics discussed include various types of knowledge and cognitive models, general and specific cognitive processes, cognitive abilities, and cognitive…

Discusses knowledge, organization, and the organization and representation of knowledge. Addresses the relevance of international auxiliary languages as problems of development and use of special sign systems. Argues that--for computer realization of intellectual processes by modeling, not imitation--the psychological mechanisms of human memory…

Two studies of the cognitive processes involved in online document-based information retrieval were conducted. These studies led to the development of five computational models of online document retrieval which were incorporated into the design of an "intelligent" document-based retrieval system. Both the system and the broader implications of…

This report characterizes human problem solving in digital circuit design. Protocols of 11 different designers with varying degrees of training were analyzed by identifying the designers' problem solving strategies and discussing activity patterns that differentiate the designers. These methods are proposed as a tentative basis for assessing…

Proposes principles for the design of effective document retrieval (DR) systems incorporating users' cognitive behaviors. Addresses three issues: (1) effective representations for documents to enable users' relevance judgments and decision making; (2) efficient presentations of documents to facilitate users' information processing and decision…