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Peer reviewedHughes, Michael A. – Technical Communication: Journal of the Society for Technical Communication, 1997
Describes how reference-based instruction can be incorporated into an instructional system design. Provides specific examples of learning objectives and student exercises. Defines reference-based instruction and outlines its benefits. Lists guidelines for how to structure usability tests for Help systems. Advises how technical communicators can…
Descriptors: Computer Software, Higher Education, Information Seeking, Information Sources
