In information systems development, end-users have shifted in their role: from consumers of information to informants for requirements to developers of systems. This shift in the role of users has also changed how information systems are developed. Instead of systems developers creating specifications for software or end-users creating small…

Introduction: We present a prototype collaboratory, a socio-technical platform to support sharing research data collection instruments in library and information science. No previous collaboratory has attempted to facilitate sharing digital research data collection instruments among library and information science researchers. Method: We have…

In the last two decades, emotion has emerged as an important theme in discussions of design. However, there is no framework to date that encompasses both emotion and information design in a single theory. This dissertation was motivated by a lack of substantive theory that would allow design researchers and educators to model the relationships…

The usability of Identity Management (IdM) systems is highly dependent upon design that simplifies the processes of identification, authentication, and authorization. Recent findings reveal two critical problems that degrade IdM usability: (1) unfeasible techniques for managing various digital identifiers, and (2) ambiguous security interfaces.…

User participation and its relationship to system success have been discussed in the information systems (IS) literature from many theoretical and practical perspectives. In reality, most of this discussion is grounded in empirical research that has yielded mixed results on the importance of user participation and its relationship to system…

Describes Aran, a knowledge-based system designed to help users deal with problems related to Unix operation. Highlights include adaptation to the individual user; user modeling knowledge; stereotypes; content of the individual user model; instantiation, acquisition, and maintenance of the individual model; dynamic acquisition of objective and…

Presents a conceptual framework for building an intelligent documentation system (IDS) for computer software by integrating hypermedia and expert systems technologies. The need for online computer documentation for end-users is discussed, and elements of the synergetic model are described, including knowledge representation, the hypermedia…

Describes the design and development of a prototype expert system called ONLINE-EXPERT that helps users select online databases and vendors that meet users' needs. Search strategies are discussed; knowledge acquisition and knowledge bases are described; and the Analytic Hierarchy Process (AHP), a decision analysis technique that ranks databases,…

Proposes principles for the design of effective document retrieval (DR) systems incorporating users' cognitive behaviors. Addresses three issues: (1) effective representations for documents to enable users' relevance judgments and decision making; (2) efficient presentations of documents to facilitate users' information processing and decision…

Elicitations study during 40 mediated information retrieval (IR) interactions identified 1557 search intermediary elicitations within 15 purpose categories (requests for information on search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and users' knowledge and previous…

This article compares cognitive processing between natural and artificial language (AL) use and utilizes psycholinguistics for building a cognitive model of the AL user. Discussion covers observations concerning common ground, optimal design, collaborative processes, generalization, and incremental parallel production. Inquiries like this may lead…

Explores an approach to analysis and modeling of computer-supported collaborative writing, which captures the structure of user behavior as they interact with a computer system. Shows that patterns of interactive behaviors of the users were influenced by the system design. Suggests that this approach is worth pursuing and may be integrated with…

Reviews entrepreneurial librarian leadership in the past and describes entrepreneurial opportunities in the foreseeable future involving the transfer from bibliographically based librarianship to user-based systems. A model of a user-oriented library information system is described, including users, libraries, publishers, and authors; and…

Presents a framework for modeling the content of information objects such as documents and video programs based on observation of how users interact with those objects in the course of information seeking and use. Identifies four categories of potentially observable user behaviors: examination, retention, reference, and annotation. (AEF)

Describes the design and implementation of a system for the selective dissemination of information (SDI) from news articles via the World Wide Web, in Chinese and English, that focuses on multi-language filtering tools and follows a client-server model. System architecture and user-interest modeling are discussed. (LRW)