Discusses problems that arise when computer software users have to learn a new system while maintaining productivity. Highlights include active learning; a constructivist view; Vygotsky's zone of proximal development; and a model called Design for Learnability (DesiL) that focuses the performance technologist on an ethnomethodological study of…

Presents a meta-model of instructional design (ID) that integrates content covered in instructional technology graduate programs and explores the impact of an instructional designer's perspective on designs. Discusses the theoretical background; instructional strategies; educational philosophies; paradigm shifts; behaviorist, constructivist, and…