Purpose: This study aims to understand how practitioners use their insights in software development models to share experiences within and between organizations. Design/methodology/approach: This is a qualitative study of practitioners in software development projects, in large-, medium- or small-size businesses. It analyzes interview material in…

This paper describes a qualitative case study of a fledgling IT organisation's espoused journey to becoming a learning organisation (LO). In particular, it examines how that change journey was informed and impacted by notions and elements embedded in Örtenblad's (2004) model of a LO. It derives insights from the organisation's experience to…