This paper focuses on the methodology adopted for Malta+5, which builds on Robin Alexander's work by comparing the five pedagogical cultures he studied to the one in Malta. It reflects critically on the research process adopted in this study, and shows how, despite the very limited experience and resources, applying the methodology, frameworks and…

Proposes a four-level model for adapting the Kirkpatrick model of training evaluation to suit technical manuals and services assessing: (1) user satisfaction; (2) user performance; (3) client performance; and (4) client satisfaction. Discusses assessing of the value of work, limitations in evaluating technical communication products, and the…

Guidelines are presented for implementing the self-evaluation model for instructional programs developed at American River College (ARC). After stating the reasons for conducting program reviews, the paper describes ARC's model, which uses a mini-accreditation approach to assess the extent of goal attainment within a broad category of activities…

This document contains conference papers, other speeches, and supplementary material from the first International Conference on Total Quality Management (TQM) and Academic Libraries, held in 1994. The conference was comprised of four sessions, and the introductory remarks of each are included, along with transcriptions of each session's…

This guide is designed to assist state and local consortia with their evaluation of Tech Prep education programs and with their reporting of Tech Prep program and student outcomes data to meet the accountability requirements of the Perkins Act of 1998. Intended for Tech Prep stakeholders in secondary schools and two-year colleges, the guide also…

This book details the work required at the outset of all efforts designed to improve an organization's performance at the organization, process, and/or individual levels. The book is divided into four parts that are devoted to the following aspects of conducting the systematic diagnostic analysis required to improve performance: (1) analysis as…

Anticipated demographic changes in the United States adult population in the decade between the National Adult Literacy Survey (NALS) of 1992 and the National Assessment of Adult Literacy (NAAL), which is scheduled for 2002, were reviewed. Next, the implications of those changes for the NALS and NAAL were analyzed. The analysis focused on births,…

The passage of the Carl D. Perkins Vocational and Applied Technology Education Amendments of 1998 (Perkins III) and the Workforce Investment Act of 1998 (WIA) marked a new era in the performance accountability partnership among the states, the U.S. Department of Education, and the U.S. Department of Labor (DOL). Evaluation of vocational education…