The complexity of the modern workplace means that decision makers are entertaining the idea of providing employees with software applications that are designed to provide true support and on-the-job training from the employee's desktop computer. An electronic performance support system (EPSS) is the tool that can make such training a reality when…

The goal of the Carnegie Mellon Online project is to build an infrastructure for delivery of courses via the World Wide Web. The project aims to deliver educational content and to assess student competency in support of courses across the Carnegie Mellon University (Pennsylvania) curriculum and beyond, thereby providing an asynchronous,…