Managerialism pervades the higher education literature in much the same way it is said to have pervaded universities themselves. Yet, despite its ubiquity and importance, managerialism remains an under-theorized and elusive concept that has multiple definitions and blurred boundaries. This article addresses this lack of conceptual clarity by first…

A survey aimed at defining goals to guide decision making about program priorities and resource allocations is described. A study of Arizona's community colleges indicates that the new approach can be very useful. (Author/MLW)

The idea that different meanings of "quality" in higher education (meritocratic, social, and individualistic) may influence the assessments of college presidents of their institutions is explored. These three dimensions are combined in a model that allows a more complex view of institutional quality. (MSE)

Litigation that has arisen from claims of discrimination is discussed along with the notion that there is a clear lack of understanding of the laws and statutes. Legal models of proof and the major statutes under which litigation can be brought are described. (MLW)

This literature review considers definitions of strategic planning as well as historical and operational aspects of its use at community colleges. First, a number of definitions of strategic planning are presented, indicating that, compared to long-range planning, strategic planning is more action-oriented and more concerned with issues, the…

Leadership theories are reviewed, and ways that college administrators can approach leadership are suggested. After defining leadership and distinguishing it from administration and management, three different approaches to leadership are reviewed: the trait approach, the behavioral approach, and the situational approach. Some emerging views of…

Intended as a contribution to a workshop discussion on program evaluation in higher education, the paper covers five major evaluation issues. First, it deals with evaluation concepts, explaining the purposes of evaluation; pertinent terms; and the sources of evaluation in public health procedures, the scientific method, the systems approach, and…

This paper reviews the literature pertaining to Total Quality Management (TQM) and its application in educational settings, especially at institutions of higher education. The review is organized into the following topical areas: the concept of "quality" (usually involving customer satisfaction, executive-level leadership, and employee…

Higher education is undergoing radical shifts that are part of the larger wave of changes taking place in the society. The transformation affects all sectors of higher education, especially distance learning and how it relates to the University's regular offerings. In this article, the author begins with clarifying the terms commonly associated…