Treats visuals as sites of power inscription. Advances a Foucauldian design model based on the Panoptican--Jeremy Bentham's architectural figure for empowerment based on bimodal surveillance. Notes that numerous examples serve in demonstrating that maximum effectiveness results when visuals foster simultaneous viewing in the two panoptic modes,…

An analysis of the procedures used at Indiana University's Regional Campus Libraries Technical Services Center is presented to document a complex interface between the center's automated acquisitions/cataloging system and the OCLC system. (Author)

This paper argues that schema theory and discourse analysis demonstrate that flow charts, grids, and tree diagrams are the most effective models of how the mind organizes ideas in information sets. It shows how each of these frameworks can be used as the central device in an integrated model of language learning. (15 references) (MDM)

An approach that uses diagrams to illustrate systems of influence is described and proposed as a medium for cross-cultural communication. The approach, entitled System Dynamics, facilitates representation of complex interactions, and has been used in a variety of scientific and professional fields since its inception in the 1950's. Influence…

This manual describes the Virginia Community College System's strategic and operational planning methodology for student services: the Student Services Planning Model (SSPM). Introductory material outlines the role, philosophy, and objectives of the SSPM; offers guidelines for its use and background to its development; and presents the assumptions…

This book describes the steps and tools of Total Quality Management (TQM) and their use in the academic units of colleges and universities for Total Quality Improvement (TQI), illustrated by a case study from the School of Arts & Sciences at a state university. Section 1 explains how to: (1) identify problems contributing to non-value-added…

Block diagrams describe the hierarchy of behavioral concepts in the United States Naval Academy leadership course (see the final reports which summarize the course development project, EM 010 418, EM 010 419, and EM 010 484). EM 010 420 through EM 010 447 and EM 010 451 through EM 010 512 are related documents. (SH)

Reviews research literature on the design of text for older readers. Topics include improving typographically simple layouts through the use of larger type, more readable text, clearer layouts, and summaries, headings and signals; and improving typographically complex texts such as income tax forms, diagrams, and procedural instructions. (31…

This book presents a wide array of sophisticated problem-solving tools and shows how to use them in a humanizing way that involves all stakeholders in the process. Chapter 1 develops the rationale for educational stakeholders to consider quality tools. Chapter 2 highlights three quality group-process tools--brainstorming, the nominal group…

This text introduces the concepts of Continuous Quality Improvement (CQI) and shows how they can be used in the classroom. A quality classroom is defined as one in which everyone in the class knows the objectives of the class and adopts a quality philosophy to continuously improve the work done to meet those objectives. The general principles and…

This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…