The authors' team has been working with virtual worlds since 2006, deploying them in diverse contexts including secondary schools, special schools, vocational education and training, higher education and the community sector. Here the authors outline their operational experience of the complex web of interrelated factors involved in running…

The authors report the results of a cross-class project involving sophomore-level students in an Operations Analysis (OA) class with junior-level students in an Operations Management (OM) class. The students formed virtual teams and developed a simulation model of a call center. The OM students provided the management expertise, while the OA…

A TWO-PART STUDY WAS CONDUCTED TO IDENTIFY THE FACTORS WHICH CONTRIBUTE TO SUCCESSFUL MEDIA INNOVATION AND INSTRUCTIONAL DEVELOPMENT, AND TO ESTABLISH GUIDELINES TO SERVE OTHERS. IN PART A, THE OPERATION OF MEDIA SUPPORT AGENCIES AT MICHIGAN STATE UNIVERSITY AND THE DEVELOPMENT OF SELECTED COURSES OF STUDY EMPLOYING THE NEWER MEDIA WERE REVIEWED.…

In his book "The Structure of Scientific Revolutions," T.S. Kuhn suggests that incipient paradigm changes in science may be detected by examining certain shifts in emphasis in the literature of a particular field. If we grant his premise, the same possibility may be true in education. An examination of recent literature shows a shift toward a…

Study results and design for an Educational Technology Assessment Model (ETAM) are outlined, and conclusions and recommendations of the study are summarized. An eight-task procedure is provided to guide the assessor of a training innovation through the required data collection and analysis steps leading to a decision to accept, reject, or continue…