There are increasing demands for higher levels of data assurance in higher education. This paper explores some of the drivers for this trend, and then explains what stakeholders mean by the concept of data assurance, since this has not been well defined previously. The paper captures insights from existing literature, stakeholders, auditors, and…

Purpose: The purpose of this paper is to propose a process-oriented lifecycle model for ensuring quality in e-learning development and delivery. As a dynamic and iterative process, quality assurance (QA) is intertwined with the e-learning development process. Design/methodology/approach: After reviewing the existing literature, particularly…

There are three purposes for evaluation: evaluation for action to aid the decision making process, evaluation for understanding to further enhance enlightenment and evaluation for control to ensure compliance to standards. This article argues that the primary function of evaluation in the "Catherine Wheel" computer-based assessment (CBA)…

This proceedings volume of InCoTEPD 2018 covers many ideas for handling a wide variety of challenging issues in the field of education. The outstanding ideas dealing with these issues result in innovation of the system. There are many innovation strategies resulting from recent research that are discussed in this book. These strategies will become…

Objective: The authors describe the complexity of social processes for implementing technological change. Once a new technology is available, information about its availability and benefits must be made available to the community of users, with opportunities to try the innovations and find them worthwhile, despite organizational resistances.…

The "Setting the scene" deliverable of the QMPP project (www.qmpp.net) has been authored by Mr. Ari-Matti Auvinen (HCI Productions Oy) and many QMPP project partners. In addition to the definition of the scope of the project, it includes also a good list of references to the literature of user-generated content as well as good web links…

The QIAT Self-Evaluation Matrices (QILT, 2001) were developed in response to formative evaluation data indicating a need for a model that could assist in the application of the Quality Indicators for Assistive Technology Services in Schools (Zabala, et al, 2000). The QIAT Matrices are based on the idea that change does not happen immediately, but…

Since 2005, the landscape of online teaching and learning has changed as well as the landscape of the academy, and continues to transform before our eyes. These changes are not only a product of technological innovation, but also a result of new and reconceptualized "values" of higher education, and so we must reexamine what changes to…

This deliverable identifies key approaches for quality management in peer production by benchmarking peer production practices and processes in other areas. (Contains 29 footnotes, 13 figures and 2 tables.)[This report has been authored with contributions of: Kaisa Honkonen-Ratinen, Matti Auvinen, David Riley, Jose Pinzon, Thomas Fischer, Thomas…

This chapter considers the relationships between accreditation, certification, and training for educational technologists and instructional developers, and examines the role of feedback and quality control in these relationships. The history of the development of educational technology provides background for understanding some of the problems…

Reviews the framework developed by the Expert Panel on Educational Technology, considers the tradeoffs of its broad-based approach, and presents an alternative model for assessing educational technology programs. Discusses what can be expected from educational technology programs; how educational change occurs; barriers to effective technology…

This article explores the perennial tension between the demands of management for quality projects that can be used to attract new markets and students and the traditional scholarly approach to learning. Universities are unique environments compared to industry settings. They are unique in that the responsibility for the quality of the teaching…

The 4th International Conference on Educational Data Mining (EDM 2011) brings together researchers from computer science, education, psychology, psychometrics, and statistics to analyze large datasets to answer educational research questions. The conference, held in Eindhoven, The Netherlands, July 6-9, 2011, follows the three previous editions…

A study evaluated the effects of an innovative parent involvement model. Nine school systems in Indiana were selected by the funding agency to use the Transparent School Model, which uses computer-based voice messaging technology to allow teachers and parents to exchange information with the efficiency and convenience of time displacement. At the…

Computer-based testing (CBT) is typically implemented using one of three general test delivery models: (1) multiple fixed testing (MFT); (2) computer-adaptive testing (CAT); or (3) multistage testing (MSTs). This article reviews some of the real cost drivers associated with CBT implementation--focusing on item production costs, the costs…