Low student retention and persistence continues to be a major problem within American higher education (Elkins, Braxton, & James, 2000; Kalsbeek & Hossler, 2010; Kezar, 2004; Tinto, 2006-2007). Less is known about the institutional organizational behavior influence on student persistence (Berger, 2001-2002); and while enrollment management…

Enrollments are up across the board--a good sign for any college, particularly one that's only recently opened its doors--but enthusiasm is tempered by the reality of an impending budget crisis. Like most colleges, the situation is compounded by political pressure to increase the nation's graduation rate. Not that graduating students hasn't always…