Excessive college course withdrawals are costly to the student and the institution in terms of time to degree completion, available classroom space, and other resources. Although generally well quantified, detailed analysis of the reasons given by students for course withdrawal is less common. To address this, a text mining analysis was performed…

A project management system for organizing requests from multiple departments and controlling the workload of the development/maintenance computer staff is described. Practical solutions to deciding project priorities, determining time estimates, creating positive peer pressure among programing staff, and formalizing information requests are…

The ways in which institutional characteristics affect the application and development of administrative information systems are discussed. A cybernetics model is proposed and principles are developed to assist university administrators in distinguishing institutional constraints from shortcomings in the information system. (SF)

Two recent developments in management information system technology and higher education administration have brought about the need for this study, designed to develop a methodology for revealing a relational model of the data base that administrators are operating from currently or would like to be able to operate from in the future.…

This exploratory investigation of the process of defining the information needs of computer users and the impact of that process on information retrieval focuses on communication problems. Six sites were visited that used computers to process data or to provide information, including the California Department of Transportation, the California…

Designed to help the correctional administrator meet external demands for information, this detailed analysis of the demand information problem identifies the sources of requests for and the nature of the information required from correctional institutions and discusses the kinds of analytic capabilities required to satisfy most demand information…