This paper presents the conceptual framework, value chain model and the system architecture of intelligent student relationship management based on cognitive technology with conversational agent for enhancing student's loyalty in higher education. The purposes were to synthesize the conceptual framework and apply it to develop the value chain…

Learning Management Systems (LMS) have gained importance in the last few years; however, the emergence of COVID-19 disease made these systems indispensable for educational systems. In the post-pandemic scenario and blended learning contexts, this kind of information system is also becoming more critical as a support system. Therefore, this…

The learning management system (LMS) is claimed to be a crucial strategy for creating successful e-learning and teaching methods, enhancing students' learning satisfaction and achieving academic outcomes. Although the Indonesia Open University has implemented e-learning innovation through LMS in higher education, it has not gained popularity.…

Most business schools require students to take at least one technical Management Information System (MIS) course. Due to the technical nature of the material, the course and the assessments tend to be anxiety inducing. With over three out of every five students in US colleges suffering from "overwhelming anxiety" in some form, we study…

Based on the literature of knowledge management (KM), this paper reports on the progress of developing a new knowledge management system (KMS) model with components architecture that are distributed over the widely-recognised socio-technical system (STS) aspects to guide developers for selecting the most applicable components to support their KM…

Since 2016, the Advanced Distributed Learning (ADL) Initiative has been developing the Total Learning Architecture (TLA), a 4-pillar data strategy for managing lifelong learning. Each pillar describes a type of learning-related data that needs to be captured, managed, and shared across an organization. Each data pillar is built on a set of…

Individuals have increasing options on retrieving information related to hardware and software. Specific hardware devices include desktops, tablets and smart devices. Also, the number of software applications has significantly increased the user's capability to access data. Software applications include the traditional web site, smart device…

A comprehensive conceptual framework is developed and described for evolving recommender-driven online learning systems (ROLS). This framework describes how such systems can support students, course authors, course instructors, systems administrators, and policy makers in developing and using these ROLS. The design science information systems…

Introduction: To provide valuable services in the future, libraries will need to create better information systems and set up an infrastructure more in line with the current technologies. The "Functional Requirements for Bibliographic Records" conceptual model provides a basis for this transformation, but there are still a number of…

The intention of this qualitative study was to explore the effects that instructional data systems have on a building level leader's capacity to evaluate student growth and inform principal practice. Principal leadership practices were examined through the lens of Kouzes and Postners' five practices of exemplary leadership (Kouzes & Posner,…

Historically, managing access to information systems (ISs) required direct interaction with a limited number of users. Increasingly, managing access involves handling an increased numbers of internal and external students, faculty, and staff as well as partners such as workforce development centers, the U.S. Department of Education, and the…

We propose a new paradigm for building a Management Information Systems course that focuses on laboratory activities developed collaboratively using Computer-Mediated Communication and Collaboration tools. A highlight of our paradigm is the "practice what you preach" concept where the computer communication tools and collaboration…

This is the first in a series of three papers about online pedagogy and educational practice as part of the JISE "Online Education Forum." This paper deals with the question: "Why is the shift toward online education happening?" This is a complex issue that involves questions of educational access, paradigms for teaching and…

This paper reports a procedure used for the design of management information systems at the school board level. It was developed in cooperation with two Ontario boards--a large board with access to computer facilities and a small board with a manual record-keeping system. (Author/IRT)

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…