The proliferations of Information and Communications Technology (ICT) and an increase in the number of external students and of the digital youth have put considerable pressure upon university staff to adopt ICT in their pedagogy. However, these challenges that include ICT technical skills and pedagogy require staff to continuously engage in…

Purpose: The purpose of this paper is to present the development of the relationship management maturity model (RMMM), the output of an initiative aimed at bridging the gap between business units and the IT organisation. It does this through improving and assessing knowledge sharing between business and IT staff in Finco, a large financial…

Providing technical support to a large, geographically diverse population is a daunting task. Information technology (IT) organizations must contribute to the teaching and learning mission, while supporting complex and visible administrative operations. All universities and colleges face unprecedented challenges in providing effective computing…

Describes a project in the English Language Department of St. Andrew's College (Scotland) that was developed as part of the SPRITE initiative to increase the use of information technology in teacher training programs. Background for the SPRITE initiative is presented; and a consultancy model for staff development is explained. (Contains 18…

Proposes a new transitional budget model to help make libraries adept at and comfortable with change during the transition to an increasingly electronic knowledge environment, emphasizing staff education and training, new service opportunities, user responsiveness, teamwork, fiscal empowerment, and more effective management systems. (Contains nine…

The author introduced a three-phase training model into a yearlong inservice technology training program, field testing the model with a group of elementary school teachers. Strategies, tips and insights are shared regarding each phase of the following phases: "Familiarization: Getting Acquainted with the Computer Environment"; "Utilization: Using…

This paper explores the challenges instructional technology presents to faculty and administration. For example: students will not accept lectures that fail to draw upon Internet resources; integrating technology sparks the faculty debate that the use of technology will "dehumanize teaching and learning"; community college professors…

This report focuses on promising practices in professional development as they relate to implementation of Alberta Education's 1998 "Information and Communication Technology, Interim Program of Studies." The first chapter examines fundamental issues, challenges some assumptions, and offers suggestions related to professional development…

The Youth Development Initiative (YDI) was a 5-year, $4.3 million dollar project to strengthen the management and organizational capacities of nonprofit youth-serving organizations so they could better meet expanding demands for service in their communities. Ten youth-serving organizations in Fresno, California, and 10 in Los Angeles participated…

The Comptroller General of the United States testified before Congress regarding the General Accounting Office's (GAO's) framework for building the information technology (IT) work force to achieve results. The following were among the key points of his testimony: (1) the federal government is facing pervasive human capital challenges that are…

This book contains 28 papers presenting perspectives from Europe on museums and adult learning. The papers, each of which is devoted to a specific country, examine topics such as the following: further education and inservice training; programs for unemployed individuals; lectures and open days; elderly visitors; immigrants; refugees; disabled…

This document contains 95 papers and summaries of 5 poster sessions from an Australian conference on putting vocational education and training (VET) research to work. The following are among the areas covered in the papers: factors affecting VET graduates' employability over time; technical and further education (TAFE) institutes as models of…