The scope of institutional research (IR) undertaken in Australasian universities is progressively expanding. A traditional focus on student life cycle elements such as enrolment, retention and satisfaction has been complemented for some years now by other areas of focus including research performance and community engagement. More recently,…

The self-study has been increasingly used as an aid to accrediting reviews but has rarely been used as a tool for ongoing systematic internal quality assurance. Attention to the purposes and functions, the processes, and the dynamics of self-studies so used can yield great benefit for modest cost. (Author/MLW)

Recent literature on academic program review or evaluation is reviewed, including case study reports of ways in which systematic reviews of programs have been designed and carried out at selected colleges. Attention is given to procedures that have been used or suggested for collecting information. (MLW)

This paper presents a procedure by which institutional researchers can determine whether gender-salary discrimination exists at an institution of higher education. The procedure utilizes a statistical quality control tool, which is referred to as setting the process aim. This procedure is based on the premise that salaries are determined by a…

Three models for college and university decision-making about scarce resources are outlined: (1) shared governance, (2) corporate management, and (3) total quality management. Two underlying principles of all the models are, first, that faculty are the heart of the institution and, second, that successful institutions are governed through the…

Discusses the complexity facing South African researchers in higher education as they try to overcome the heritage of the old, fragmented higher education system. Necessary paradigm shifts are identified, as are focus areas for improving the quality of South African higher education research at both national and institutional levels. (DB)

A study was conducted using quality control and quality assurance models to examine student outcomes. The purpose was to investigate current quality control and quality assurance practices in six colleges, to evaluate the relationship between quantitative effectiveness measures and qualitative outcomes measure and to assess the readiness of each…

This study explored quality assessment and accountability in Dutch university education using a case study approach. The Dutch national system of quality assurance is described, and developments since the mid-1980s are traced. The university case studies illustrate models which are being employed to implement the quality assurance system including…

Research and instructional role strains are identified, based on the use of large-scale mail surveys for college self-study that are used to teach introductory research methodology. The two organizational hierarchies, the research model and the instructional model, are examined. Experiences at Northwestern University, Northeastern Illinois…

This book reflects some of the debate following publication of the 1991 Further and Higher Education Bill, and it also draws on preliminary findings of a national research project funded by a partnership of government, business, and higher education that was designed to develop and test quality assessment methods. Chapters are organized in three…