The literature suggests that children who struggle with communication during social interactions, called "pragmatic language" in the field of speech language pathology, have fewer opportunities to engage in social practices that promote learning because of inadequate skills in interacting with others. Children with even subtle difficulties in…

Reports on the results of a systematic assessment of the interpersonal difficulties encountered by in-home service providers serving the frail elderly. Presents a typology of problematic interpersonal situations, along with suggestions for training, assessment, and supervision of clients and workers. (JAC)

Action science is a communication technique that staff developers can use to increase interpersonal competence and problem-solving skills in schools engaged in the process of school transformation. An example of the action science intervention at a Maryland elementary school is presented. (SM)

This report presents four papers on services provided to students with severe emotional and/or behavior disorders by the Georgia Psychoeducational Network (GPN). "An Annual Evaluation Report Based on School System Improvement Efforts" (Robert A. Gordon and Linda J. Dickson), reports on a program serving students (ages birth-21) in a…

This paper presents examples from 10 internal consultancies provided by the author within the Open University (United Kingdom) that reveal how teams develop and are integrated into the systems of a complex institution. These consultancies included: providing consulting services to a course team; counseling with a course team chair; serving as a…

Part of a five-part package (see note) of training materials to teach interviewing skills to human services personnel, this typescript manual is intended for use as a visual reference to aid in understanding the taped dialogues of the packages tape/slide demonstrations of interview interaction, and for referral in class discussions. The typescript…

This guide was developed for workplace instructors involved in the Workplace Training Project. The Workplace Training Project was conducted by Lane Community College in Eugene, Oregon, in partnership with four area businesses to develop learner-centered competency-based workplace curricula covering the following topics: basic math, fractions and…