Community policing is an approach to policing that goes beyond responding to emergency calls and incorporates the needs of specific communities into the entire fabric of the police force. The Los Angeles Police Department (LAPD) has made changes at the level of training to proactively create a more professional and community-oriented police…

Hypothesized differences are classified in terms of situational structure, expectations, emotional climate, and skills needed to succeed. Research confirmation of these differences would have major implications for the content and format of counselor-training programs. (Author)

Various types of human resource accounting systems are described and analyzed: asset models, expense models, the utility formula, cost/benefit analysis, and a comprehensive program design. Steps in this last design (e.g., review all jobs in the organization, analyze training needs for targeted jobs, determine training programs that have the…

This article explores some of the major issues in developing and implementing a competency-based human resource development strategy. The article summarizes a brief literature review on how competency models can be developed and implemented to improve employee performance. A case study is presented of American Medical Systems (AMS), a mid-sized…

As learning and performance improvement continues to dominate the training research landscape, so does the need to justify the results of relevant interventions. One area in training research that has continued to elude practitioners and researchers is enhancing the use of trained skills back on the job (i.e., training transfer). Relapse…

This book describes a systematic method for producing instructional programs, courses, and materials that focus on human performance and how to improve it, not merely on training itself. It addresses such diverse topics as the following: how adults learn best, analyzing the training need, developing evaluation tools, delivering training courses,…

Describes how to use Internet technologies to create an intranet, or an online training database system, for improving company communications, effectiveness, and job performance. Topics include technology and performance; educating managers and key decision makers; creating a graphic model of the training system; and fitting into the existing…

Using the photographic concept of zoom as a metaphor for the goals of leadership training as well as the personal transformation that occurs within individuals who engage in professional development to enhance their leadership capacity, this study took a focused look at 182 individuals participating in two models of early childhood leadership…

This workbook explains the process of using the goal-based learning (GBL) approach to accelerating performance change to design an education or training program. The first half of the workbook, which focuses on the nature and benefits of GBL, discusses the following topics: shifting the focus of education; differences between lecture-based and…

This document contains two papers from a symposium on enhancing team performance. "The Impact of Organizational Sub-Cultures on Information Sharing: A Manufacturing Company's Dilemma" (Toni Powell) reports on a qualitative study that examined the subcultures of a company involved in significant change and noted the effects of conflicting…

This document consists of two papers on theory building from a conference on human resource development (HRD). Both "Theory Building Research in HRD--Pushing the Envelope!" (Richard A. Swanson, Susan A. Lynham, Wendy E. A. Ruona, Richard J. Torraco) and "The Role of Theory Building in Maturing the Human Resource Development…

This workbook explains the principles and benefits of the integrative learning model and outlines a systems approach to developing an integrated learning-based education/training program. First, the integrative learning model is discussed in the contexts of the shift from teaching-focused to learning focused education and client-based environments…

Transfer theories, which are closely related to evaluation theory, have been developed from a holistic perspective, but most of empirical transfer research has not effectively utilized holistic models to investigate transfer of learning until the late 1990s. Additionally, little has been done in examining the relationship between situational…

This book, which focuses on actual practitioners' experiences, outlines a systematic approach to improving individual workers' performance as part of an overall strategy for organizational change. Frameworks are provided for conceptualizing and implementing exemplary training practices. In addition, steps in achieving the practices and pitfalls to…

This document contains four papers on organizational enhancement and human resource development (HRD). "Motivation to Improve Work through Learning in Human Resource Development" (Sharon S. Naquin, Elwood F. Holton III) argues that HRD's traditional conceptualization of motivation should be expanded to incorporate motivation to use…