This report presents baseline and process study findings of an evaluation of the Urban Alliance high school internship program, which provides training, mentoring, and work experience to high school seniors from distressed communities in Washington, DC, Baltimore, Northern Virginia, and Chicago. The report, which focuses on the program's…

Variables related to job satisfaction are discussed, such as technical and social skills required, and a four-process model is described: in-selection, out-selection, socialization, and counter-socialization. (Author)

This document contains five papers from a symposium on the purpose and place of human resource development (HRD). "An Introduction to a Debate on the Foundations of the Field: The Purpose and Place of HRD" (Robert W. Rowden) introduces issues related to workplace learning, which both adult education and HRD claim as an area of practice. "The…

This document contains the viewpoints of five providers of education and training of adults at British institutions on the subject of which indicators should be used to measure the quality of performance. According to the representative of the Unit for the Development of Adult Continuing Education (Powell), measures applied to adult education have…

This book describes a learning organization and reports on experiments carried out at four levels--individual, team, organizational, and societal--illustrating the action imperatives for creating a learning organization. Part 1 (chapters 1-3) explores the shifts that are leading companies to become learning organizations. It offers a framework for…

This handbook, developed by the National Alliance of Business, is designed as a tool for Private Industry Councils (PICs) in providing a framework for planning a program of Employment Generating Services (EGS) for disadvantaged workers. Based on the experiences of many PICs, a six-step EGS-program-planning process that includes assessing needs,…

This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

This booklet, which is intended for educators, human resource specialists, and others responsible for training and education and workplace development, presents principles of good practice and steps for planning and implementing collaborative workplace development initiatives. A collaborative method of workplace development is detailed that…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

Rising competition in world and domestic markets for the past 2 decades has necessitated that U.S. companies undergo significant transformations to improve their performance with respect to a wide array of efficiency and quality indicators. Research on the transformations recently undertaken by some U.S. companies to boost performance revealed two…

This document consists of four papers presented at a symposium on core directions in human resource development (HRD) moderated by Verna Willis at the 1996 conference of the Academy of Human Resource Development. "Reengineering the Organizational HRD Function: Two Case Studies" (Neal Chalofsky) reports an action research study in which…

This document contains four papers from a symposium on strategic human resource development (HRD). "Examination of the Use of Scenarios as Learning and Decision-Making Tools for Human Resource Development" (Roger F. Miller, Susan A. Lynham, Joanne Provo, Jeanne M. St. Claire) explores the potential value of scenarios as learning and…

A model of technological training has two dimensions: level of cultural stability and employee's level of cognitive ability. Each dimension has two variables. The variables of cultural stability are (1) technological adoption and organizational adaptation and (2) structure of work and work processes. For cognitive ability, the variables are…

Many organizations are not satisfied that their methods of evaluating training are rigorous or extensive enough to answer questions of value to them. Complaints about Kirkpatrick's popular four-step model (1959) of training evaluation are that each level is assumed to be associated with the previous and next levels and that the model is too simple…

This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…