Purpose: Considering the importance of employee performance in the changes in state higher education institutions, this study aims to conceptualize the mediating role of employee engagement and empowerment in predicting employee performance. Design/methodology/approach: The study uses a quantitative survey method to collect data from staff members…

Broadly defined, coaching is "a form of professional learning within the classroom or school that helps [educators] develop and apply new knowledge, make strong plans for instruction and assessment, obtain feedback, refine their practices, and examine results" (The University of Florida Lastinger Center for Learning, Learning Forward,…

Although the literature recognizes training as an essential driver of organizational effectiveness, little is still known about how to explicitly focus and align training to organizational strategic priorities. This note proposes a model that bridges the strategic human resource management (SHRM) literature and the Balanced Scorecard (BSC)…

Corporations need a skilled workforce that can quickly develop new competencies in order to master the latest demands of their work environments. Because a college degree has a shelf-life of less than two years and many skills last even less at 12 to 18 months (Meister, 1998), businesses have begun constructing their own in-house universities to…

Despite the fact that firms invest in training, there is considerable evidence to show that training programmes often fail to achieve the intended result of improving worker and organization performance. The purpose of this paper is to examine the medium- to long-term effects of training programmes on firms by means of an integrated research model…

This report presents findings from a review and analysis of literature on the importance, effectiveness, and availability of support services for participants in job training programs in the United States. It assesses current knowledge about these services by examining reports on training and education programs, as well as literature on the…

This paper discusses a talent management and career planning system designed based on the performance and qualifications of a group of interns working for an emerging social media company located in Istanbul. The proposed model is dynamic, comparative, and perceptional in constructing a talent pool for an organization. This system was developed…

This report presents baseline and process study findings of an evaluation of the Urban Alliance high school internship program, which provides training, mentoring, and work experience to high school seniors from distressed communities in Washington, DC, Baltimore, Northern Virginia, and Chicago. The report, which focuses on the program's…

Discussion of performance improvement systems in organizations highlights Gilbert's Performance Engineering Model and the Human Resources Model. The process of performance technology is described, the role of training within the performance improvement system is examined, and ways in which training benefits from a performance orientation are…

Addresses a variety of plans on how to formulate and conduct program evaluation. Describes the Stufflebeam et al. generalized evaluation design, the Howard and Lee five-step evaluation model, and a step-by-step procedures model. Also identifies 10 principles for evaluating performance appraisal systems. (CT)

Reports the results of a survey of 23 business organizations regarding the current effectiveness of performance technologists and current preparation of people for the role. Highlights include the desired performance, including designing interventions, and a three-stage model for preparing performance technologists based on the organizations'…

Discusses problems that arise when computer software users have to learn a new system while maintaining productivity. Highlights include active learning; a constructivist view; Vygotsky's zone of proximal development; and a model called Design for Learnability (DesiL) that focuses the performance technologist on an ethnomethodological study of…

This handbook presents the policies and procedures of the performance evaluation system for the State Education Grant (SEG). (The SEG is that 8 percent of Title II-A of the Job Training Partnership Act (JTPA) designated for administration by the state education agency.) Chapter I contains the general requirements of the SEG performance evaluation…

A procedure for using Guilford's structure of the intellect as the theoretical basis for a task analysis model is presented. It is reasoned that such a model would furnish a bridge between task analysis and test selection, and also a bridge between test selection and test validation. Such a mechanism might answer some of the Equal Employment…

A study was undertaken to develop a system for predicting the impact of adjustments in aptitude requirements on outcomes (performance) in Air Force basic resident technical training. To accomplish this, a multivariate modeling approach was used. Initially, interviews were constructed within a variety of technical training programs to specify the…