The government of Ireland, like many European countries, is currently under severe pressure from external forces to grow the economy. One possible way to maintain and grow its economy is through the production of a highly educated and globally competitive workforce. In an effort to develop such a workforce, the government, through the Department…

To illustrate the potential of indigenous environmental health workers, a hypothetical situation is created looking at the functions of such workers in a rodent control program. Community individuals, it is shown, are aware of unlabeled communication barriers which impede delivery of health services. Recognizing and utilizing this awareness can…

The validity of the Training Benefit Forecasting Method (TBFM) in a quality-based electronics manufacturing organization was studied. Participants were approximately 75 people involved in the manual production of circuit boards in a division of Control Data Corporation. Five training options to reduce the number of defects produced during…

The Advisory Committee on Federal Workforce Quality Assessment was chartered to examine various work force quality assessment efforts in the federal government and provide advice on their adequacy and suggestions on their improvement or expansion. Objective data in recent research suggested that a universal decline in work force quality might not…

Presents a model for evaluating performance-based instruction that is intended for use by human resource development/performance technology professionals. Highlights include goal setting; program design and implementation; evaluating the use and impact of training; instructional tasks, including sequencing; quality of student products; and…

A problem that exists in business and industrial training in particular, and in adult education in general, is that program evaluation is treated as an add-on activity, usually performed only at the request of someone outside the training organization. The relevant knowledge in two separate fields, quality improvement and innovation diffusion, can…

State programs offer greatest promise for practical strategic actions to enhance the quality of the nation's adult work force. Three steps in the recursive process that create a model of state action are as follows: (1) documentation of the platform for action, which consists of current adult work force attributes and current institutional…

This report discusses the Malcolm Baldrige (MB) Education Criteria, the award process, and the experiences of one institution, San Juan College (New Mexico), that received an award at the state level. The Baldrige Criteria are based on 11 core values: (1) learning-centered education; (2) leadership; (3) continuous improvement and organizational…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of…

This document contains 14 papers that were developed for a 5-day international seminar-workshop at which representatives of multilateral agencies, governments, nongovernmental organizations (NGOs), women's organizations, feminist groups, and universities discussed gender issues in monitoring and evaluation of adult education. The following papers…

This document contains 18 papers from the human resource development and manpower training section of an international conference on vocational education and training (VET) for lifelong learning in the information era. The following papers are included: "Use of Social and Economic Modeling to Plan Vocational Education and Training"…