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The AQC Baldrige Report. Lessons Learned by Nine Colleges and Universities Undertaking Self-Study with the Malcolm Baldrige National Quality Award Criteria.

Seymour, Daniel – 1995

This report summarized observations of administrators at nine colleges in the Academic Quality Consortium (AQC) who assessed the performance of their institutions using the Malcolm Baldrige criteria as a guideline. These criteria include leadership, information and analysis, strategic planning, human resource development and management, management…

Descriptors: Administrator Role, Awards, Change Strategies, Concept Formation