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Dervin, Brenda – Drexel Library Quarterly, 1977
Challenges some deep-rooted assumptions about the nature of library service by emphasizing a radically different approach to the idea of information. In this view, information is seen as part of a communication model that focuses on the individuality of the user and the context of his information needs. (JD)
Descriptors: Change Strategies, Information Needs, Information Theory, Information Utilization