NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 10 results Save | Export
Miller, Rosalind; Jenkins, Elizabeth – 1978
This report illustrates the steps in the development of an evaluative model for non-teaching faculty, using the school media specialist as an example. The model measures how the professional applies knowledge of a given content area to improve learning in a particular school situation, and consists of three parts: (1) documentation developed by…
Descriptors: Competence, Elementary Secondary Education, Evaluation Criteria, Evaluation Methods
Evans, Margaret Kinnell – 2000
This paper describes a two-year study by the British Library Research and Innovation Centre that examined the potential of self-assessment for public library services. The approaches that formed the basis for the investigation were the Business Excellence Model, the Quality Framework, and the Democratic Approach. Core values were identified by…
Descriptors: Change, Evaluation Criteria, Evaluation Methods, Foreign Countries
Aversa, Elizabeth – Drexel Library Quarterly, 1981
Reviews some approaches to organizational effectiveness suggested by organizational theorists, reports on the applications of these theories in libraries, develops some hypotheses regarding the assessment of performance in libraries, and describes a model which synthesizes some of the approaches. A 52-item reference list is attached. (Author/JL)
Descriptors: Cost Effectiveness, Evaluation Criteria, Evaluation Methods, Institutional Evaluation
Peer reviewed Peer reviewed
Cortez, Edwin M.; Bunge, Charles A. – Journal of Library Administration, 1987
Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…
Descriptors: Communication Audits, Data Collection, Data Interpretation, Decision Support Systems
Peer reviewed Peer reviewed
Penniman, W. David – Journal of Library Administration, 1993
Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM)
Descriptors: Administrative Principles, Awards, Evaluation Methods, Library Administration
Childers, Thomas A.; Van House, Nancy A. – 1993
This workbook explains how to define what various constituents connected with a public library want it to do and what doing these things well means in qualitative terms. The book aims to define effectiveness for the public library and to provide guidelines for assessing the library's effectiveness and communicating this to stakeholders. The eight…
Descriptors: Budgeting, Efficiency, Evaluation Methods, Evaluation Research
Peer reviewed Peer reviewed
Jurow, Susan – Journal of Library Administration, 1993
Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…
Descriptors: Administrative Principles, Benchmarking, Data Collection, Evaluation Methods
Siggins, Jack, Comp. – Spec Kit, 1992
This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 64 Association of Research Libraries (ARL) institutions conducted in the fall of 1990 to gather information on the performance appraisal of collection development librarians. Data are reported on the frequency of the performance review cycle, reporting…
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Librarians
Coffey, James R. – Library Administration & Management, 1992
Describes the development of a model for competency at Rutgers University-Camden's library that can be used in the hiring process as a tool to evaluate job candidates for technical services positions. Interview experiences using the model, both with current employees and with prospective candidates, are discussed. (five references) (LRW)
Descriptors: College Libraries, Competence, Employee Attitudes, Employment Interviews
Brawner, Lee B.; Beck, Donald K., Jr. – 1996
This book guides library administrators through stages of long-range needs assessment, particularly taking what they know about their user community, library services, performance standards, and anticipated resources, and using that knowledge to determine space and building needs. Tips, explanations, and hands-on planning tools come through…
Descriptors: Building Plans, Community Attitudes, Data Analysis, Evaluation Methods