This column contains information on how students in graduate library and information science programs participate in a forum to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to state their visions for the profession, or to tell of research that is…

A customer contact center offers academic libraries the ability to consistently improve their telephone, e-mail, and IM services. This paper discusses the establishment of a contact center and the benefits of implementing the contact center model at this institution. It then introduces a practical methodology for developing a valid measurement…

Purpose: The aim of this paper is to develop a system for automatic extraction of metadata from scientific papers in PDF format for the information system for monitoring the scientific research activity of the University of Novi Sad (CRIS UNS). Design/methodology/approach: The system is based on machine learning and performs automatic extraction…

Two versions of this Preserved Context Indexing System (PRECIS)/school library materials project, funded by the Ontario Ministry of Education, are presented: a narrative report and a technical report. Designed for interested readers who are not familiar with information science terminology, the narrative report summarizes the development of this…

Describes a model conceived as an aid to the designer of serials management systems for structuring the serial arrival prediction, check-in, and claiming functions of these systems. The model is described with examples of its application to known serial issue arrival cases in a table of examples. (Author)

The first stage of a study on the potential for collaborative development in library automation involved a study of more than 150 recent reports and papers, and visits to library sites in the United Kingdom, Scandinavia, West Germany, and the United States. Systems models were advanced to provide a basis for testing development proposals. Further…

A general description of microcomputer-based spreadsheet software capabilities and their usefulness in library management analysis and planning are presented. Five specific spreadsheet models which apply to retrospective conversion cost and scheduling, COM and book catalog costs, and acquistions processing costs are discussed and displayed in…

Discusses the actual and potential impact of local shared automated library systems on the development of a comprehensive nationwide bibliographic database (NBD). Shared local automated systems are described; four local shared automated system models are compared; and the current interface between local shared automated library systems and the NBD…

As with all new programs, the costs associated with library automation must be carefully considered before implementation. This document suggests guidelines to be followed and areas to be considered in the costing of library procedures. An existing system model has been suggested as a standard (Appendix A) and a classification of library tasks…

The work of the Committee on the use of automation in Swedish research libraries has differed from that of a normal study group by virtue of its heavy concentration on the practical aspects of library catalog work, the present status of which is the main theme of this report. The model presented implies total and simultaneous integration of all…

The two-phase effort at Clemson University to design a comprehensive library automation program is reported. Phase one was based on a version of IBM's business system planning methodology, and the second was based on a linear model designed to compare existing program systems to the phase one design. (MLW)

Presents a framework for a knowledge management environment at the University of California San Francisco library that integrates information sources, access and delivery systems, education programs, and personalized services. Topics discussed include scientific communication, strategic goals, planning and implementation of the knowledge…

Ways the education and training of information professionals can adapt to the rapidly changing information environment are addressed in this paper, which describes a project undertaken by King Research ("New Directions in Library and Information Science Education") to identify current and future competency requirements of librarians and…

This article describes some of the potential inhibitors of the transformation of libraries by digital technologies and some steps that universities can take to overcome them. Included is information about the formation of a national coalition by the Association of Research Libraries, CAUSE, and EDUCOM--the Coalition for Networked Information.…

Discussion of the Israel university library networking model highlights steps toward contemporary networking and components of proposals by three separate specialists: IBM/Israel, Hebrew University, and the University of Haifa Library. Reactions to proposals and thoughts on a general networking model for a small country are also discussed.…