Rapidly developing online information technologies provide dramatically new capabilities and opportunities, and place new responsibilities on all involved to recreate networks for scholarly communication. Collaborations between all segments of the information network are made possible and necessary as we attempt to find a balanced and mutually…

Provides background and context for the issue of outsourcing. Illustrates the practice as it exists in libraries. Offers a model for analyzing outsourcing alternatives and a scenario for testing the model, and suggests alternate approaches for management. (Contains 52 references.) (AEF)

Examines how to determine the best model of reference service. Highlights include: libraries and community; components of reference service; inherent values of reference service; conflicting values and models of service; technology and change; new models and old values; and the "right" model of reference service. (AEF)

The support of electronic services requires special skills and in many cases more, not fewer, staff hours. Each library must develop individual solutions to this dilemma, but many will find useful a model that incorporates three basic elements: utilization of experienced librarians, targeted recruiting of entry-level librarians and creative…

Describes the general situation of information services in rural public libraries in the context of the changing nature of rural America. Highlights include the development of rural communities and libraries; public expectations and information needs; barriers to information access; and examples of successful rural reference services. (Contains 31…

Examines investments that will ensure that library information technology (IT) meets future academic needs. Looks back on the introduction of IT to research libraries. Assesses outcomes of IT investments in terms of cost and service benefits, and then focuses on developing new service models. (AEF)

This paper discusses the impact of change on the State Library of New South Wales (Australia), a large public research library charged with the care and continuing use of a documentary heritage. The first section provides background on the State Library, including history, collection, mission, and use. The second section describes library clients,…

This paper discusses changes in technology in libraries over the last decade, beginning with an overview of the impact of databases, the Internet, and the World Wide Web on libraries. The integration of technology at Delft University of Technology (Netherlands) is described, including use of scanning technology, fax, and e-mail for document…

Information technology is having a profound effect on higher education in North America, and Brandon University in Manitoba (Canada) is in a position to join this movement in its early stages. The case for integrating information technology into the curriculum is argued, and the potential role of the new library complex in the teaching function is…

This book brings together the literature on information skills instruction with particular reference to models related to information seeking and the information search process, including representational, instructional/teaching, and facilitation models. Chapter 1 provides an overview of the development of the library curriculum as it has evolved…