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Download full textConnaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Pejtersen, Annelise Mark – 1979
Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…
Descriptors: Communication Research, Fiction, Foreign Countries, Interaction
Markey, Karen – 1983
The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…
Descriptors: Design Requirements, Information Retrieval, Interviews, Library Automation
Peer reviewedReed, Lawrence L. – RQ, 1993
Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…
Descriptors: College Libraries, Databases, Higher Education, Library Catalogs
Peer reviewedLiu, Songqiao; Svenonius, Elaine – Library Resources and Technical Services, 1991
Describes the Dewey Online Retrieval System (DORS), which was developed at the University of California, Los Angeles (UCLA), to experiment with classification-based search strategies in online catalogs. Classification structures in automated information retrieval are discussed; and specifications for a classification retrieval interface are…
Descriptors: Bibliographic Databases, Classification, College Libraries, Dewey Decimal Classification
Peer reviewedKuhlthau, Carol Collier – Library and Information Science Research, 1988
Presents longitudinal case studies of four students in high school and after completion of college to compare their perceptions of the information search process in libraries. Library user studies are discussed, a model of the search process is described, and implications for the design of information systems are suggested. (36 references) (LRW)
Descriptors: Case Studies, Higher Education, Information Needs, Information Systems
Peer reviewedThorne, Rosemary; Whitlatch, Jo Bell – College & Research Libraries, 1994
Reports on studies conducted to provide an in-depth picture of online catalog use in three aspects of library research: (1) as part of the reference process; (2) as used by unassisted users; (3) as a step in obtaining documents. The research methodology is offered as a model for surveying other library services or products. (14 references) (KRN)
Descriptors: College Libraries, College Students, Cultural Differences, Higher Education
