In this article St. Vrain Valley (CO) School District (SVVSD) librarian, Holli Buchter describes what took place in the school libraries in the district when the newest elementary school, Red Hawk, opened its doors. Red Hawk asked and answered the question: "Is the Dewey Decimal Classification system still the best way for students to locate…

This manual was written as part of a study entitled "Studying the Cost and Value of Library Services," conducted from fall 1993 through spring 1995. The goal of the study was to address the problem of developing models and methods for studying the cost and value of library and information services in a way that can be pragmatically…

Discusses differences between e-mail reference interviews and those conducted using other media; presents a taxonomy of approaches to e-mail interviews; and introduces a model e-mail interview, based on a project at the University of Maryland's College of Library and Information Services. (Author/LRW)

Discussions of goal, process, and structure approaches for measuring library service effectiveness are reviewed and a scheme integrating these approaches is presented. Preferred ways of reviewing library effectiveness are identified for four major constituencies: staff, directors, users, and societal groups such as funding agencies. A discussion…

Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…

Given in narrative, tables, and diagrams are the average space requirements for assigned areas, technical equipment, and communication areas which constitute the net area of a research library. The assigned area of a research library consists of storage space for collections, space for readers, space for information and circulation services, staff…