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Peer reviewedLarason, Larry; Robinson, Judith Schiek – RQ, 1984
Discussion of theoretical considerations and practical factors relating to use of library reference service highlights factors involved in desk approachability--need, communication and promotion, physical arrangement of department, positioning (which gives the product a clear image communicating its purpose or use), psychological cost (personal…
Descriptors: Academic Libraries, Communication (Thought Transfer), Design Requirements, Furniture Arrangement
