The Organizational Effectiveness Model was originally developed by Lance Kennedy-Phillips and Ellen Meents-DeCaigny at DePaul University and has been adapted to address the needs of The Ohio State University. The model's purpose is to help organizations measure progress toward mission fulfillment and goal achievement. It cascades, with each step…

Discusses measurement in performance improvement, including the Kirkpatrick four-level model of evaluation for training, and adding value. Highlights include adding value at all levels of organizational performance, for the clients and society; other models of performance improvement; the major focus of HPT (human performance technology); and…

Discusses performance improvement interventions, including training, and the need for evaluation to measure training effectiveness. Reviews six evaluation perspectives of corporate training programs and recommends four areas for further study, including overall evaluation models and appropriate uses of the results of evaluations. (Contains 63…

Reviews and evaluates representative models of performance from multiple disciplines. Presents an integrated taxonomy of performance domains and clarifies performance outcomes and performance metrics. Proposes a research agenda related to performance domains. (AEF)

Reviews five transfer models that are effective in organizing knowledge sources and stimulating understanding in the process of transferring training skills to the job. Highlights include trainee characteristics, design factors, work environment, a systemic model of factors that predict employee training, trainers becoming performance…

Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…