Presents a conceptual framework for building an intelligent documentation system (IDS) for computer software by integrating hypermedia and expert systems technologies. The need for online computer documentation for end-users is discussed, and elements of the synergetic model are described, including knowledge representation, the hypermedia…

This examination of the research on computer-based instruction for the major academic subjects in the elementary and secondary grades considers three varieties of empirical data--surveys of computer-using teachers, school district program evaluations, and experimental field studies. A discussion of the findings of two national surveys of…

Discusses the design and development of the user-computer interface in terms of the personal computer user's psychological needs and physical, perceptual, and conceptual contact with the system. Principles for the development of a user-system dialog that meets the requirements of transparency and visibility are suggested. Twenty-six references are…

Describes design principles followed in developing an interactive microcomputer-based simulation to study financial and economic aspects of the Dutch social security system. The main goals are to improve participants' insights into the formal simulation model, and to improve policy development skills. Plans for future research are also discussed.…