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Gillian Young; Maria Mathews; Leslie Meredith; Shannon L. Sibbald; Dana Ryan – Journal of Applied Research in Intellectual Disabilities, 2025
Background: In partnership with PHSS, a community care agency in London, Ontario, we describe the person-centred planning model. Person-centred plans (PCPs) are mandated in the community care sector and created annually through discussions with the person-supported, staff, family/friends and community members. PCPs are individualised, integrated…
Descriptors: Foreign Countries, Community Health Services, Planning, Models
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Tracey A. Regenold; Sheila E. Murphy; Philip A. Reed – TechTrends: Linking Research and Practice to Improve Learning, 2025
A design-based research study on the development of one-page tools to support systemic thinking in public managers is presented. Study participants included public managers of social and human service agencies within government or nonprofit organizations, as learners for whom the tools were designed; and instructional design professionals,…
Descriptors: Systems Approach, Thinking Skills, Public Administration, Social Services
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Janis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
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Mason, Christie; Kelly, Brian L.; McConchie, Virginia – Journal of Teaching in Social Work, 2020
To fill a gap in research on the incorporation of neuroscience in social work education, this article describes Master of Social Work (MSW) student and alumni experiences learning a neuroscience-informed model for practice with clients who have endured developmental trauma. The Neurosequential Model of Therapeutics (NMT) is a clinical…
Descriptors: Neurosciences, Social Work, Therapy, Graduate Students
Andres De Los Reyes; Elizabeth Talbott; Thomas J. Power; Jeremy J. Michel; Clayton R. Cook; Sarah J. Racz; Olivia Fitzpatrick – Grantee Submission, 2021
Over 60 years of research reveal that informants who observe youth in clinically relevant contexts (e.g., home, school)--typically parents, teachers, and youth clients themselves--often hold discrepant views about that client's needs for mental health services (i.e., "informant discrepancies"). The last 10 years of research reveal that…
Descriptors: Youth, Mental Health, Evaluation Methods, Measures (Individuals)
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Patil, Tejaswini; Hunt, Michelle; Cooper, Kimberlea; Townsend, Rob – Australian Journal of Adult Learning, 2020
This article reflects on the developmental process of a case-based experiential learning model: the Federation University model, in an undergraduate community and human services program at a regional university. There is abundant literature that addresses the use and need for introducing experiential learning at the subject/unit level in community…
Descriptors: Case Studies, Undergraduate Study, Experiential Learning, Teaching Methods
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Dunst, Carl J.; Annas, Kimberly; Wilkie, Helen; Hamby, Deborah W. – World Journal of Education, 2019
A review of 25 technical assistance models and frameworks was conducted to identify the core elements of technical assistance practices. The focus of analysis was on generally agreed upon technical assistance practices that were considered essential for planning, implementing and evaluating the effectiveness of technical assistance. Results…
Descriptors: Technical Assistance, Evaluation Methods, Models, Program Development
Walker, Karen; Grossman, Jean; Andrews, Kristine; Carrington, Nicholas; Rojas, Angela – MDRC, 2015
This study examines a Wallace Foundation-sponsored initiative aimed at improving the financial management skills and practices of 25 Chicago afterschool providers through training and coaching. Two models for this professional development were provided and each produced long-lasting improvements. Moreover, organizations receiving the…
Descriptors: Nonprofit Organizations, After School Programs, Money Management, Program Evaluation
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Newbury, Janet – Child & Youth Services, 2011
Bronfenbrenner's ecological model is a conceptual framework that continues to contribute to human service practices. In the current article, the author describes the possibilities for practice made intelligible by drawing from this framework. She then explores White's "Web of Praxis" model as an important extension of this approach, and proceeds…
Descriptors: Human Services, Praxis, Models, Ecology
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Day, Andrew; Hardcastle, Lesley; Birgden, Astrid – Journal of Offender Rehabilitation, 2012
Case management is commonly regarded as the foundation of effective service provision across a wide range of human service settings. This article considers the case management that is offered to clients of community corrections, identifying the distinctive features of case management in this particular setting, and reviewing the empirical evidence…
Descriptors: Evidence, Caseworker Approach, Models, Correctional Institutions
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McBeath, Bowen; Briggs, Harold E.; Aisenberg, Eugene – Social Work, 2010
Federal, state, and local policymakers and funders have increasingly organized human service delivery functions around the selection and implementation of empirically supported interventions (ESIs), under the expectation that service delivery through such intervention frameworks results in improvements in cost-effectiveness and system performance.…
Descriptors: Human Services, Research and Development, Intervention, Social Work
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Gehart, Diane R. – Journal of Marital and Family Therapy, 2012
In 2004, the U.S. Department of Health and Human Services issued a consensus statement on mental health recovery based on the New Freedom Commission's recommendation that public mental health organizations adopt a "recovery" approach to severe and persistent mental illness, including services to those dually diagnosed with mental health…
Descriptors: Human Services, Substance Abuse, Mental Disorders, Mental Health
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Henry, James; Richardson, Margaret; Black-Pond, Connie; Sloane, Mark; Atchinson, Ben; Hyter, Yvette – Child Welfare, 2011
The development of trauma-informed child welfare systems (TICWSs) that advance individual agency practice to target transformation of the system as a whole has been conceptualized but not documented. A grassroots effort to build a TICWS with key participants (e.g., Department of Human Services, Community Mental Health, Family Court, schools) in…
Descriptors: Evidence, Human Services, Child Welfare, Welfare Services
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Goussinsky, Ruhama; Reshef, Arie; Yanay-Ventura, Galit; Yassour-Borochowitz, Dalit – Qualitative Report, 2011
Qualitative research is an inherent part of the human services profession, since it emphasizes the great and multifaceted complexity characterizing human experience and the sociocultural context in which humans act. In the department of human services at Emek Yezreel College, Israel, we have developed a three-phase model to ensure a relatively…
Descriptors: Methods Courses, Qualitative Research, Research Methodology, Foreign Countries
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Crane, Betsy – Qualitative Report, 2010
Human service practitioners face challenges in communicating how their programs lead to desired outcomes. One framework for representation that is now widely used in the field of program evaluation is the program logic model. This article presents an example of how qualitative data were used to refine a logic model for the Cornell Family…
Descriptors: Qualitative Research, Data, Logical Thinking, Models
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