Variables related to job satisfaction are discussed, such as technical and social skills required, and a four-process model is described: in-selection, out-selection, socialization, and counter-socialization. (Author)

This document contains three papers from a symposium on learning organization practices. "Learning Lenses of Leading Organizations: Best Practices Survey" (Laurel S. Jeris) shows that successful learning organizations view learning initiatives through multiple lenses with a clear, sustained focus on strategic outcomes. "Dimensions…

These five papers are from a symposium that was facilitated by Elwood F. Holton, III at the 1995 conference of the Academy of Human Resource Development (HRD). "HRD Alignment: A Systemic Assessment of HRD in Organizations" (Richard J. Torraco) describes the HRD alignment model as a model for evaluation that offers a systemwide perspective on HRD…

A persistent concern of those involved with planning, delivering, and evaluating training as well as of managers is whether training "works." Addressing that question, this paper proposes that training must be integrated into other aspects of the organization if it is to achieve lasting results. In other words, training must be viewed within its…

This handbook, developed by the National Alliance of Business, is designed as a tool for Private Industry Councils (PICs) in providing a framework for planning a program of Employment Generating Services (EGS) for disadvantaged workers. Based on the experiences of many PICs, a six-step EGS-program-planning process that includes assessing needs,…

This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

This document contains four papers presented at a sympoisum on structured and unstructured learning moderated by Catherine Sleezer at the 1996 conference of the Academy of Human Resource Development (AHRD). "Designing Experiential Learning into Organizational Work Life: Proposing a Framework for Theory and Research" (Cheri Maben-Crouch)…

The first of the four papers in this symposium, "Human Resource Development's Contribution to Strategic Service Quality Performance in Radisson Hotels Worldwide" (Richard A. Swanson, Julie M. Hays, Arthur V. Hill, George John, David W. Johnson, Susan Geurs), illustrates the strategic alignment and contribution of HRD (human resource…

A research project studied Canadian organizations that are using informal organizational learning approaches to embed ongoing learning within the actual work processes. Five organizations that self-identified as learning organizations at mature stages of development were studied in depth. No organization was a paragon of organizational learning.…

This manual, which is based on extensive research on cognitive psychology and organizational theory, contains resources for nine workshop sessions designed to help people become creative problem solvers in their workplace and their lives. The materials are based on Bransford and Stein's IDEAL model, according to which successful problem solving…

The first of the four papers in this symposium, "What Is It Like To Be an Independent HRD Consultant?" (Alexander Ardishvili), reports on a phenomenological study that investigated the experience of being an independent HRD (human resource development) consultant through interviews with 10 successful HRD consultants. The study identified eight…

This book contains 21 papers from the Nordic-Canadian Learning for the Workplace Conference, which was held in Hanasaari, Espoo, Finland in June 1995. The following papers are included: "Introduction to the Nordic-Canadian Learning for the Workplace Conference" (Olli-Pekka Heinonen); "Conference Design and Process" (Diane…