Conventional human performance technology has had a good run. It allowed scientific and data-based research to be applied to improve performance, usually just individual performance. The field must be expanded without losing this individual performance focus to include a scope that measurably improves performance for individuals and organizations…

The materials in the manual are intended to provide the reader with a basic knowledge of the way work gets accomplished in organizations and with some basic tools useful for learning and teaching these concepts. The first section introduces the general nature of organizations and includes materials about the nature of groups and their place in…