The literature shows that leadership is the second most important factor influencing school and learner outcomes, including levels of literacy and numeracy, school leaving examination results, and progression to secondary and higher education. This article focuses on school leadership in West Africa, drawing on a systematic review of the academic…

Utilizing the terminology of the Managerial Grid (a two-dimensional model clarifying the behavioral dynamics of a manager's concern for both people and productivity), the team builder is advocated as the most effective leadership style. Presents a rebuttal to the counter belief that leadership styles should change with the situation. (EM)

A training program for managers in the State University System of Florida was developed, implemented, and evaluated, with focus on collective bargaining at the nine state universities. An efficient model for collective bargaining training evolved that includes development of approach, specific content areas, and use of consultants. (LBH)

This report consists of two main sections. The first presents a theory about how supervisors decide on the causes of a subordinate's poor performance and what they do about it. A two-stage process is suggested. The first stage involves the supervisor making attributions about the causes of the poor performance. This stage requires processing an…

This book presents a model according to which group facilitation is the use of three forms of power applied to six dimensions of the learning process. Chapter 1 introduces the model of facilitator authority as tutelary, political, and charismatic in relation to both autonomy and holism in learning. In chapter 2, the notion of charismatic authority…

This book, which focuses on actual practitioners' experiences, outlines a systematic approach to improving individual workers' performance as part of an overall strategy for organizational change. Frameworks are provided for conceptualizing and implementing exemplary training practices. In addition, steps in achieving the practices and pitfalls to…

This document presents and discusses a self-assessment checklist that the General Accounting Office (GAO) developed to enable agency leaders to examine their human capital efforts through a process consisting of the following stages: analyze and plan; implement change; and evaluate and continuously improve. The preface defines the term "human…