The global shortage of skilled programmers remains a persistent challenge. High dropout rates in introductory programming courses pose a significant obstacle to graduation. Previous studies highlighted learning difficulties in programming students, but their specific weaknesses remained unclear. This gap exists due to the predominant focus on the…

An empirical study using descriptive-quantitative methods was conducted to investigate this hypothesis and examine the appropriateness of the framework components on the potential offering of an academic program at Camarines Sur Polytechnic Colleges (CSPC). The Identify, Determine, Assess and Establish (IDAE) model provided strategies and results…

This study investigated the rate of success for IT projects using agile and standard project management methodologies. Any successful project requires use of project methodology. Specifically, large projects require formal project management methodologies or models, which establish a blueprint of processes and project planning activities. This…

This research investigated Electronic Service Quality (E-SQ) features that contribute to customer satisfaction in an online environment. The aim was to develop an approach which improves E-CRM processes and enhances online customer satisfaction. The research design adopted mixed methods involving qualitative and quantitative methods to…

Recent growth in offshore outsourcing of information systems (IS) services is accompanied by managing the offshore projects successfully. Much of the project failures can be attributed to geographic and organizational boundaries which create differences in culture, language, work patterns, and decision making processes among the offshore project…

ICT integration can be realized at various levels: It can be at a state level (central government); at an institutional level (Higher Education Councils); at an organizational level (universities and schools); at a faculty level; at a department level, or at an individual level. Thus, ICT integration can be studied at macro level as a system, or…

It is hard to define a single set of ethics that will cover an entire computer users community. In this paper, the issue is addressed in reference to code of ethics implemented by various professionals, institutes and organizations. The paper presents a higher level model using hierarchical approach. The code developed using this approach could be…

Recently we have seen an increase in the calls for universities and the education community to re-think undergraduate education and create opportunities that prepare students as effective global professionals. The key motivator is the need to build a research and industrial workforce that works collaboratively across cultures and disciplines to…

This paper first summarizes, and then compares and contrasts two well-known instructional design models: Dick and Carey Model (DC) and Morrison, Ross and Kemp model (MRK). The target audiences of both models are basically instructional designers. Both models have applications for different instructional design settings. They both see the…

Describes the Information Technology Career Cluster Initiative and the tools it has developed to help educators improve information technology programs. Suggests that educators use the model and tools to guide program development, improvement, and expansion. (JOW)

A discussion of Executive Information Systems, the newest decision-support computer application for organizations, argues that this approach could profoundly change how colleges and universities are managed. Using graphics, icons, and mainframe data retrieval software, middle management can handle large quantities of information. Proven design…

This paper describes the status of master's degree programs in information systems. An abstracted graduate model curriculum is also presented. Degree programs and course titles from more than 50 graduate information systems programs of universities and colleges were evaluated before a preliminary model was suggested. The model will be useful for…

Providing technical support to a large, geographically diverse population is a daunting task. Information technology (IT) organizations must contribute to the teaching and learning mission, while supporting complex and visible administrative operations. All universities and colleges face unprecedented challenges in providing effective computing…

Recently the University of Wisconsin-Madison merged three existing but disparate technology-related units into a single division reporting to a chief information officer. The new division faced many challenges, beginning with the need to restructure the old units into a cohesive new organization. The restructuring process, based on structural…

Discusses three configurations that were developed for the Integrated Information Center (IIC) at the University of Minnesota. These configurations--basic, intermediate, and advanced--represent increasing sophistication of support capabilities, increasing costs, and possible stages of implementation, depending on the requirements of the academic…