This article provides a description and the results of a study that utilized the human performance (HP) model and methods to explore and analyze a training organization. The systemic and systematic practices of the HP model are applicable to military training organizations as well as civilian organizations. Implications of the study for future…

Over the past several years the academic community has become abundantly aware of the requirements of university-wide and specialized accreditation. This paper describes the background to accreditation models initiated in several regions of the world, such as the specialized business accreditations of the European Quality Improvement System…

Since 2004, Rhodes State College has been at the forefront of developing an institution-wide model of institutional effectiveness--Strategic and Institutional Effectiveness Planning System (SIEPS). A focus on both measuring mission effectiveness and strategic achievement led to development of a unique electronic application that tracks the direct…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

The purpose of this study is to explore systems users' behavior on IS under the various circumstances (e.g., email usage and malware threats, online communication at the individual level, and IS usage in organizations). Specifically, the first essay develops a method for analyzing and predicting the impact category of malicious code, particularly…

The conceptual categories that underlie the business analysis of intellectual capital are relevant to providing an explanation of school performance. By gathering data on student learning, this research provides empirical evidence for the use of school results as an accurate indicator of the effectiveness of the management of public education.…

Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

Presents a 10-point model for providing quality training within child protection organizations. Suggests that training can be a precision instrument to create change because its objectives, content, and methods are controllable, ongoing, and pervasive. Notes that by assuming responsibility and using time and energy to find solutions, the…

The goal model is appropriate for evaluating effectiveness in complex service organizations because there are measurable outputs. An empirical method is provided for the identification and measurement of organizational goals. Perception of effectiveness could be improved if goals were made to coincide with the desires of user groups. (DWH)

Two organization development consultants describe and evaluate the two basic consulting methods, the process-consultation model and the doctor-patient model, and provide "readiness" criteria checklists for both the client and patient models. They state that each consulting approach has its place, depending on situational factors. (MF)

Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…

A process for evaluating the effectiveness of educational organizations, with a focus on accountability, is described. An evaluation of 15 pilot-test school districts in the Arizona Career Ladder Project reveals the existence of a major discrepancy between meeting program requirements and achieving program success. A theoretical model of…

A framework is presented for developing and utilizing interinstitutional comparisons of nonacademic units in the program review process using Northeastern Illinois University of Chicago, Illinois, as an example. The framework is drawn from a review of the literature on organizational effectiveness and the various dimensions of management…

Proposes a framework for assessing how human service delivery systems function. Identifies factors that influence the ability of agencies to operate as a unified system. Provides an accurate picture of how services are delivered to target populations, and why various systems function as they do. (Author/JAC)