Purpose: In recent years, the literature on program evaluation has examined multi-stakeholder evaluation, but training evaluation models and practices have not generally taken this problem into account. The aim of this paper is to fill this gap. Design/methodology/approach: This study identifies intersections between methodologies and approaches…

When measuring outcomes in corporate training, the authors recommend that it is essential to introduce a comprehensive plan, especially when resources are limited and the company needs are vast. The authors hone in on five critical components for shaping a measurement plan to determine the success and ROI of training. The plan's components should…

A series of surveys in the last 30 years shows little application of Kirkpatrick's 4-level model for training evaluation (reaction, learning, application, benefit) beyond level 1, a finding confirmed in recent responses from 72 of 620 companies surveyed. A mirror of the model, working from level four to one and back, might be more widely adopted.…

Sales training programs require continual evaluation. The authors present a conceptual model of the interrelationships of planning, training, evaluation, and modification (IPTEM) in corporate sales training programs. (CT)

An industrial training cost-effectiveness model developed at Bowling Green State University and used in several practical situations is evaluated with definitions of terms, structured training program costs, training returns, and data collection and analysis procedures. The authors emphasize that money spent for structured training is an…

Discusses the evaluation of workshops and conferences and presents an application of Kirkpatrick's four-stage evaluation model, an accepted model for measuring performance and instructional interventions. Highlights include presurveys and postsurveys; participant reaction forms during the meetings; and assessing previous participants. (10…

The author describes the Training Technology System, a model for separating training from nontraining problems and a means of systematically solving training problems in industry and business. He lists the system phases: (1) analyze, (2) design, (3) develop, (4) implement, and (5) control, and he critiques the system. (CH)

The literature on training evaluation and evidence from a number of employers who are actually undertaking some training evaluation activities were reviewed and synthesized into a cyclical model for evaluating training. First, the following direct benefits of evaluating training were identified: quality control; efficient training design; enhanced…

This book, which is designed for practitioners in the training field, explains the principles of evaluating training programs on the basis of a four-level model consisting of the following components: reaction, learning, behavior, and results. The book is divided into two parts. Part 1, which consists of eight chapters, describes the concepts,…

Consists of four program descriptions related to economic development efforts involving two-year postsecondary educational institutions. Topics include statewide industrial training network among education, business, and government in Kansas; operation of business centers and economic development offices at Illinois schools; an Illinois regional…

Three articles discuss instructional design considerations in education for executives: (1) "The Use of the Measurement of Continuous Improvement Model for Training Program Evaluation" (Ferdinand Tesoro); (2) "The Systems Design Approach to Developing Computer Based Instruction" (Gerry Costello); and (3) "Training as a…

Eighteen key individuals from the business, labor, and training sectors and other organizations concerned with the purchase of private training programs were consulted in an effort to determine the role of Canada's federal government and New Brunswick's provincial government in quality assurance for consumers of private training programs. There…

A training evaluation system should address four major areas: reaction, learning, behavior, and results. The training evaluation system at GPU Nuclear Corporation addresses each of these areas through practical approaches such as course and program evaluation. GPU's program evaluation instrument uses a Likert-type scale to assess task development,…

In the 18-month study of the concentrated employment program in Boston, preliminary analysis indicated that program analysis was not possible without first examining the operation of the low-wage labor market. Accordingly, an exploration was made of the dynamic relationship between manpower programs and the economic and social environment in which…

A study was designed to identify models of industry-based training (short-term training designed to upgrade or update the skills of employed workers). Information was gathered through a review of literature and 13 telephone interviews in 4 states with persons previously involved in outreach programs to business and industry. Researchers also…